CRISTALDO Associates interpreting for RELIPER managers at STREAMLIGHT'S International Conference Norristown, PA. November 2011
Service Category: Interpreting Services
Year first hired: 2002 (hired more than once)
Top Qualities: Great Results, Expert, High Integrity
By James Wrable & Associates/Philadelphia Applied Psychology Associates"
Details of the Recommendation: "My company has been utilizing CRISTALDO Language Services for the last ten years and they are presently the only Language Translation-Interpretation Service we use and prefer as well, having tried several others over the years and to have found a significant difference in skills, quality and professionalism in all realms and needs. Our practice has had to utilize a wide range of interpreters from Cristaldo and often times those that are rather rare-exotic and which surprisingly Cristaldo was not only able to find but provide with the same high level of service found from their Spanish, French & Asian associates. We have found their translators-interpreters to provide a high level of professionalism, confidentiality, work skills and proper translation-interpretation skills and certification that has made the often difficult translation of medical tests and terminology a fluid and consistently correct result allowing us to feel confident in our evaluations, procedures and results. We highly recommend them and look forward to a continuing collaboration.
By George Porter
Cristaldo Interpreters and Translators are by far the best interpreters and translators I have worked with in the Philadelphia metro area and I am very happy to have a chance to sing their praises. I began working with CRISTALDO Interpreters, three years ago and what a change from other companies we have worked with over the years! My office now works closely with CRISTALDO Interpreting services and found scheduling to be easy and prompt in their replies to our requests, questions, and concerns. We are very impressed with their capacity to respond to urgent, short-notice requests for interpreters. Azucena's interpreters are punctual, professional, certified and well trained, and they are very effective with our clients in the field. Cristaldo interpreters develop a good working rapport with our staff and the families we serve; often our case managers and/or clients will request specific interpreters by name. They understand our work, our personnel objectives, as well as the families and children we serve. We emphatically recommend CRISTALDO interpreting services, without hesitation, to providers of therapies and services for children in Philadelphia, Montgomery, Bucks and surrounding counties, or to any other organization working with early intervention services.
Service Category: Interpreting Services
By Jill Mullin, LCSW
I have used Cristaldo interpreters when conducting home-based assessments for clients of various cultural backgrounds. I have been very impressed with the quality of their services. Interpreters are professional, highly effective, and respectful of the clients. Details and nuances are not lost between assessor and client, as the interpreters ensure full understanding of questions/statements before relating them thoroughly to the client. I value the presence of Cristaldo interpreters during these appointments. They are gifted in helping to bridge a productive relationship between myself and the client, while remaining neutral and professional in their roles. The interpreters understand the behavioral health field and are always very supportive of the process, providing relevant information along the way and answering any questions that arise. I would recommend Cristaldo Interpreting Services without hesitation.
By Susan M
Azucena and her team at Cristaldo Associates have always provided prompt, courteous, knowedgeable and compassionate language translation services to our clients. I work for a local county social services agency and am responsible for securing language services for our clients who do not speak English. I have used CRISTALDO Associates exclusively for our interpreter needs and she as always been available and has NEVER let us down, come rain or an extreme snowstorm. Our clients are put at ease by her gentleness and caring and the barriers between languages fall, making a tough interview run smoothly.Once, for a second visit with a psychiatric professional, a client asked for Azucena to be there since he felt at ease with her. My social workers repeatedly ask for her specifically and on two occasions have changed their appointment dates so Azucena could fit them in her schedule. Her level of professionalism and dedication is rarely seen. I feel fortunate to have found her and encourage others who wish to provide this service to their clients contact Azucena. She is the BEST at her profession.
By O. Roberts
CRISTALDO Associates, Inc. Translators have been my "go to" company for translators and interpreters for nearly 10 years. I have used the services of their Mandarin Chinese, Spanish, Vietnamese, Arabic, and Korean, interpreters and they have been professional beyond reproach. Whether it is a document translation or an interpreting assignment, they are always punctual, courteous, professional, and go above and beyond the call of duty when I need a quick turnaround of their services. National companies I have hired do not offer the personal touch I get from Azucena and her staff. They are sensitive to the special needs of my clients on sensitive medical and legal matters, and I have developed a good working relationship with her interpreters. Many large companies have a high turnover of interpreters making it tough to develop a regular working relationship with any one staff member, while this is not the case with Cristaldo and Associates. I am happy I finally found a forum to sing her praises. I highly recommend their services.
By President at J. F. Smith & Associates, LLC
Top qualities: Great Results , Expert , On Time
September 14, 2011
CRISTALDO Associates has provided translation services to our clients on a number of occasions. My company, J. F. Smith & Associates provides a wide range of consulting services but not translation. When we use outside resources, it is important that they uphold the same high quality standards as we do. Recently, CRISTALDO Associates translated a service manual into both French and Spanish for a very important client. The manual required an understanding of technical terms and consumer products. The team at CRISTALDO Associates made sure to understand which dialects were required and provided top quality work on time. The owner, Azucena, was very responsive to our client’s questions or requests for changes. Our clients were very pleased.